Code of Ethics

Upon completion of the National Association of Home Builders Certified Aging-In-Place Specialist training we signed and agreed to the following standards in our services to our customers.

• To conduct our business affairs with professionalism and skill.


• To provide the best remodeling value possible.


• To demonstrate patience, trust, and respect in communicating with the client.


• To respect the opinions and concerns of clients without bias, ageism or stereotyping.


• To protect the customer through the use of high quality materials and remodeling practices backed by integrity and service.


• To meet all of my financial obligations in a responsible manner.


• To comply with the spirit and letter of my business contracts, and manage all of my employees, subcontractors, and suppliers with fairness and honor.


• To keep informed regarding public policies and other essential information, which affect my business interest and those of the building industry as a whole.


• To comply with the rules and regulations prescribed by law and government agencies for the health, safety, and welfare of the aging-in-place community.


• To provide timely response to items covered under warranty.


• To seek to resolve any controversy which I may become involved in through a non-litigation dispute resolution mechanism.


• To not attempt to injure, with malicious intent, either directly or indirectly, the professional reputation, prospects, practice or employment of another remodeler.


• To support and abide by the decisions of the Certified Aging-In-Place Specialist Board of Governors in promoting and enforcing the CAPS designation program.